The graph on the left has been my eye opener. One of our customers showed me the graph and explained that there has been a significant drop in failures or non-validated entries in their customer portal. The number of wrong entries reduced significantly after they updated the data entry form. The cause for that drop is that they seriously looked at their entry screens. The old screens were very obvious for their own employees, but hardly usable for their – or selections of their - customers. It sounds obvious, there is nothing new in it, but it is still the case in many data entry forms, in a lot of customer entry portals. (more…)
Archive for the ‘Data Quality on Demand’ Category
Data Value: it’s how you approach your customer – search for the ultimate data entry form
Thursday, January 8th, 2009End the year with some data quality fun!
Monday, December 29th, 2008
Not every Cloud has a silver lining
Wednesday, December 10th, 2008
Cloud Computing or Cloud Services that’s the ultimate dream we have. It doesn’t bother anymore where services are running, we need a handle to it and it can start raining. Pending on which part of the world you live, you like clouds or not. For someone with lastname “van Holland” it’s almost hard to believe that he needs to trust the clouds!
Number 3 on Gartner’s list on Top technology strategies for 2009 is dealing about Cloud Computing. And a more detailed blog with the challenging title “Delivering Cloud Services: ISVs – Change or Die or both!” on that topic can be found on the blog of Daryl Plummer.
Presentations from Data Quality Summit ‘08
Tuesday, November 18th, 2008Please find the presentations delivered during the Data Quality Summit ‘08 “Value for Data | Data for Value”, held November 14 at the Evoluon in Eindhoven, below.
Bashups – mashups for the business
Tuesday, November 18th, 2008
The business needs bashups. Step away from the techy and fancy mashups and mash now the technology and graphics for the business sake. Combining the whole razzmatazz of AJAX, REST and Web2.0, and sometimes completely loose the business.
Of course, it helps that your mashup visualizes your address immediately Google maps, but … did it also check for you if the person you entered above is still living there or if the telephone number is related to the address or even more to the person. We need to look through the eyes of the business to see the actual business step that needs to be executed and see how we can utilize the mashup to retrieve the right customer on the right place on the right time with the correct telephone number in the most effective way. That will help us to be more compelling than our competition.
Data entry and human behaviour
Thursday, November 13th, 2008
The first television broadcasts were actually radio broadcasts with a person on a screen reading the radio messages. In data entry we still see the same aspects. Did you ever wonder why we still feed a computer system with data as if we were writing an address on an envelope.
In the old days we knew how to contact, or how to write, but we needed additional information for the postman in order to find the person we had in mind. So we started with the smallest granularity, namely John from the Smiths family. Than we specified the street and the house number, the postal code and city ending with the country. And we do know that the order differs per country.
Join the biggest conference on Data Value!
Friday, November 7th, 2008
Over 300 professionals have meanwhile registered for DataQualitySummit 2008 “Value for Data | Data for Value”. This conference will take place November 14 in the beautiful Evoluon in Eindhoven, the Netherlands. This years theme is fully aligned with the focus of the DataValueTalk blog: how to get the most out of your valuable customer data?
All conference information can be found at www.dataqualitysummit.com. Check out the bio’s and excerpts of keynote speakers such as Rob Karel, Principal Analyst at Forrester, Prof. Dr. Robert Winter from the University of St. Gallen and Ron Tolido, VP and CTO of Capgemini. A large number of customer presentations will be done as part of the breakout program.
We will continue the dialogues started during the conference here at DataValueTalk.com
There are still a few seats left, don’t let the opportunity pass and register today!
SaaS momentum in economic down times
Friday, October 17th, 2008
Jeff Kelly from SearchDataManagerment.com writes about the momentum of SaaS based data quality and integration tools. With quotes from a survey done by research firm Gartner he writes about how “the on demand model is beginning to gain foothold in the industry”.
A few remarkable facts from the Gartner survey:
- 28% of companies have deployed SaaS-based data integration tools
- 24% have SaaS-based data quality tools
- Most companies use a mix of on-premise, outsourced and SaaS-based technology
- SaaS-based software, at this point, often trails its on-premise counterparts
- Gartner advice: “Plan SaaS deployment enterprise-wide….to guard against siloed investments”